Privacy Policy

1. Introduction

Endurance Sport Travel ("we," "our," or "us"), a division of Outdoor Travel Adventures, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our endurance sport travel planning services. Please read this policy carefully. By using our services, you consent to the practices described in this document.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide when you create an account, complete an athlete profile, save a race, or communicate with us. This includes:

• Full name, email address, and phone number
• Date of birth, gender, and nationality
• Passport details and travel document information
• Emergency contact information
• Athletic background, sport disciplines, and performance data
• Medical conditions, dietary restrictions, and health information relevant to race travel
• Travel preferences, logistics needs, and behavioral signals
• Payment and billing information

2.2 Automatically Collected Information

When you access our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on each page
• Referring website or source

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our endurance sport travel planning services
• To process bookings and payments for race travel and itineraries
• To communicate with you about your account, races, and inquiries
• To coordinate travel logistics with your travel advisor
• To match you with appropriate race travel opportunities based on your athletic profile
• To send administrative updates, confirmations, and important notices
• To personalize your experience and recommend relevant events and travel options
• To comply with legal obligations and enforce our terms of service
• To detect and prevent fraudulent or unauthorized activity

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With Travel Advisors and Service Providers: We share necessary athlete information with your assigned travel advisor and third-party service providers who assist in delivering our services (e.g., tour operators, accommodation providers, airlines, bike transport services).
• With Your Consent: We may share information for any other purpose with your explicit consent.
• Legal Requirements: We may disclose information if required by law, court order, or governmental regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server infrastructure, access controls, and regular security assessments. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain certain information for legal, accounting, or regulatory purposes, or as otherwise permitted by applicable law. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data (see our Data Deletion Request page).
• Portability: Request transfer of your data to another service provider in a structured, commonly used format.
• Objection: Object to the processing of your personal data under certain circumstances.

To exercise any of these rights, please contact us at info@endurancesporttravel.com. We will respond to your request within 30 days.

8. Cookies and Tracking

We may use cookies and similar tracking technologies to enhance your browsing experience, analyze usage patterns, and remember your preferences. You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of our website.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can take appropriate action.

10. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Endurance Sport Travel. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you interact with.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically for any changes. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: